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Email Support
Before write to our support tema please check information in our pages. You can write to [email protected] about any issue:
- Registration and verification
- Deposits and withdrawals
- Bonus activation
- Casino bug
- Betting errors or mistakes
Lucky Star team replies within 24 hours. To help us respond faster, please follow these rules:
- Use a clear and relevant subject line
- Describe your issue in full—avoid sending multiple emails
- Write from the email address you used during registration
- Only use the official email (no third-party sites)
- Don’t reply to newsletters—support won’t see it
- Be respectful and polite
A reply will be sent to the same address you used to contact us.
Online Chat Support
For urgent questions, use the live chat on the official website. You’ll usually get a response within 5 minutes. It’s available from any page.