Official Lucky Star Email
For formal inquiries or complex issues that require documentation, players can reach Lucky Star’s administration via email. Before asking a question to our contact team or support team, read FAQ section on themes pages – or on FAQ page. A lot of answers already can helps you in your issues.
- Email address: [email protected]
- Average response time: Within 24 hours
Reasons to Contact via Email
- Account registration or login issues
- KYC verification and document submissions
- Deposit or withdrawal queries
- Bonus activation or wagering concerns
- Feedback or partnership proposals
Email inquiries are processed in the order they are received. For urgent matters, players are encouraged to use the live chat option.
Live Online Chat on Lucky Star
The live chat feature is the fastest way to get help from Lucky Star support. Available on both the desktop and mobile versions of the official website, it offers instant access to a trained support representative. Availability: 24/7 on all pages of the site.
When contact via Online Chat:
- Quick questions about bonus terms
- Payment method availability
- Platform navigation
- Account troubleshooting
To use the chat, click the live chat icon, enter your message, and wait a few seconds for a support agent to join the conversation.